Frequently Asked Questions (FAQ)

Is this wallet made of real leather?

Yes! All of our wallets are made from 100% genuine full-grain leather — not synthetic or faux materials like many competitors use. Each wallet is handmade with care, ensuring quality, durability, and a premium feel.

How do returns and exchanges work?

We offer a hassle-free 14-day return policy. If your wallet doesn’t fit your needs or you simply change your mind, you can send it back for a full refund — no questions asked.

Free returns if your ID doesn’t align with the eye cutouts    

14-day return window for refunds or exchanges

Easy exchanges for different models or colors

For full details, check out our
Return & Exchange Policy.

How will I know if my ID lines up with the design?

Our wallets are crafted to work with 99% of standard horizontal IDs. In most cases, your eyes will align perfectly with the cutouts. If you’re unsure, feel free to message us before purchasing, and we’ll be happy to guide you. Plus, if it doesn’t work with your ID, returns are free!

How fast is shipping?

We offer same-day shipping on most orders placed before our cutoff time. Delivery typically takes 3–5 business days within the U.S. You’ll also receive a tracking number so you can follow your order every step of the way.

Do you offer bulk discounts?

Yes! If you’re looking to order in bulk — whether for gifts, events, or resale — we offer special pricing on bulk orders. Just contact us directly for the best deal. We also accept requests for custom designs.

Can I get a custom design made?

Absolutely! We love creating custom pieces. If you’d like a personalized design, logo, or unique artwork, simply reach out to us with your idea. We’ll work with you to bring it to life.